A district manager at a Circle K in Niceville, Florida watched another elderly victim feed thousands of dollars into a crypto ATM after falling for a scam. The manager told police in September he wanted the machines removed from stores.
This scene has played out hundreds of times across Circle K locations nationwide. The convenience store chain hosts crypto ATMs at more than 750 stores through a partnership with Bitcoin Depot.
Americans lost over $330 million to crypto ATM scams between January and November 2025. The FBI received more than 12,000 complaints about these scams during that period. Many victims lost their money at Circle K stores.
CNN and the International Consortium of Investigative Journalists reviewed over 150 cases of crypto ATM scams at Circle K locations. They spoke with 17 employees who witnessed the fraud firsthand. Some employees tried to stop the scams while working.
Steve Beckett, a 67-year-old retiree, lost $7,000 at a Circle K in Lawrenceburg, Indiana. Scammers claiming to be tech support told him his computer was hacked. They directed him to transfer money through a crypto ATM at the familiar convenience store.
Circle K and Bitcoin Depot announced their partnership in 2021. Bitcoin Depot offered retailers extra revenue and increased foot traffic for hosting the machines. The company promised “zero risk, zero cost, monthly revenue” to potential partners.
Circle K initially received up to $700 monthly rent per location. That amount later decreased but many machines still generate hundreds of dollars monthly. A Circle K executive called the crypto ATMs a “big hit” in 2022.
The partnership is exclusive between Circle K and Bitcoin Depot. Circle K’s parent company operates about 7,000 US stores. More than 30,000 crypto ATMs sit in gas stations, grocery stores and other retail locations nationwide.
Debbie Joy, an assistant manager in Port Orange, Florida, said Circle K’s policy treats the machines as not their problem. She received an award in April for stopping a scam in progress. Joy believes Circle K should remove the machines entirely.
Some Circle K employees have been scammed themselves. Police reports show staff members took thousands from store safes and fed the money into crypto ATMs. One Indiana location posted a sign warning employees not to save register money for the Bitcoin machine.
Circle K has sent multiple emails and conducted trainings about crypto ATM scams. A company spokesperson said employees receive education about financial scams but don’t oversee transactions at the third-party terminals.
Police sergeant Nathan VanCleave in Evansville, Indiana said big corporations hosting Bitcoin ATMs are the main roadblock to stopping scams. He believes removing the machines would make fraud harder to execute.
Bitcoin Depot said it maintains extensive safeguards including fraud warnings, ID requirements for transactions, live customer support and a team that assists law enforcement. The company disputes allegations that a large share of transactions involve scams.
Circle K renewed its deal with Bitcoin Depot in 2025. The company said it works closely with Bitcoin Depot to ensure services meet standards and regulatory requirements. Scammers use the machines to transfer stolen funds to digital wallets in foreign countries that don’t cooperate with US law enforcement.
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